Help center

Discover everything you need to know about purchasing, shipping, and maintaining certified medical equipment from Medixrine. We ensure transparent solutions for hospitals, clinics, and diagnostic centers worldwide.

Frequently asked questions

From minor clinic diagnostic tools to heavy diagnostic machinery like CT scanners, find clear answers regarding our global shipping, warranties, and maintenance options.

Are your medical machines reliable for long-term clinical use?

Yes. All our medical equipment, from small handheld diagnostic instruments to complex CT scanners, undergoes stringent testing and quality certification to ensure durable, long-term performance under demanding healthcare environments.

Does it cost a lot to maintain medical equipment from Medixrine?

We prioritize cost efficiency by providing durable devices with accessible replacement parts and preventive service agreements. Our specialized maintenance options help minimize downtime and control ongoing operational costs.

Do I receive a warranty with my purchase?

Yes. Every piece of equipment purchased through Medixrine comes with comprehensive double protection: you receive both a direct dealer warranty and the official producer warranty for complete peace of mind.

Where is Medixrine located and where do you ship?

Medixrine is based in Dubai, United Arab Emirates. Leveraging our strategic global hub, we supply and export medical equipment to healthcare facilities and partners worldwide.

How do you handle delivery for heavy machinery like CT scanners?

We have established reliable partnerships with specialized cargo and air freight carriers. Depending on how quickly you require delivery, we coordinate tailored logistics to guarantee safe and prompt transit for heavy systems.

What payment methods and purchasing terms do you accept?

Because we serve clients internationally, we accommodate various payment methods. You will consult directly with our team during the inquiry phase so we can establish the most convenient, secure payment arrangement for your location and order size.

What range of medical equipment do you supply?

Our catalog covers everything from minor essential medical tools and outpatient clinic devices to advanced hospital systems, including CT scanners, imaging suites, and diagnostic workstations.

Can you assist with post-installation servicing and technical support?

Yes. Alongside our manufacturer and dealer warranties, we provide dedicated after-sales support and equipment maintenance services to ensure uninterrupted workflow in your medical facility.

Equip your facility with confidence

Explore our complete catalog of certified medical machines and supplies, backed by global cargo logistics and comprehensive warranties.

Contact us

Location

A503, Building A, Nanchang Community in Shenzhen, China